Balmuir’s confidential whistleblowing channel helps maintain customers’ and stakeholders’ confidence in Balmuir’s business operations. The whistleblowing channel allows Balmuir employees, suppliers, customers and other stakeholders to report their suspicions of misconduct or criminal activity concerning Balmuir.

Please note that the whistleblowing service is not intended for customer feedback. You can reach our customer service by email at info@balmuir.fi or by calling +358 (0)9 2310 0084. The telephone service is available on weekdays (Monday to Friday) from 8 a.m. to 6 p.m.

The reports filed through the whistleblowing channel are processed confidentially by persons authorised by Balmuir. In very limited circumstances, information may be disclosed to third parties, for example, to authorities for the purpose of reporting an offence or police investigation. Reports can also be filed completely anonymously. Balmuir is committed to protecting all persons who have filed a report in good faith and ensure that no countermeasures will be taken against such persons. Balmuir observes applicable legislation in its report investigation.

The whistleblowing channel service is maintained by an independent third-party company Webropol Oy, which provides a secure and user-friendly whistleblowing channel service.

You can use Balmuir’s whistleblowing channel to report any suspicions of misconduct regarding Balmuir.

Please note that if your report concerns a matter related to human resources management, for example, harassment or bullying, please contact Balmuir’s human resources management. You can contact Balmuir’s human resources management by email at hr@balmuir.com.


Filing intentionally false reports is prohibited and may lead to legal consequences.

Balmuir confirms the reception of the report within seven (7) days. Balmuir will respond to your report when the investigation is completed or, at the latest, within three (3) months of the receipt of the report. Balmuir will inform you of the measures to be taken as a result of your report.

After filing your report, you will be given a password linked to the report. Make sure to write it down. You will need this password to access Balmuir’s messages to you.

Go to the whistleblowing channel here.

Go to the report progress page here.

Whistleblowing channel privacy policy